South River miso and tamari are unpasteurized, living foods, rich in enzymes and beneficial microorganisms. These products are in continuous fermentation which may cause expansion or leakage when activated by warmth and vibration during shipping. THIS DOES NOT AFFECT THE QUALITY OF THE PRODUCT. We try to minimize expansion by shipping only during the cooler months. ** Miso and tamari will keep for an unlimited time when refrigerated. **
Because of this sensitivity to warmth, OUR MAIN SHIPPING SEASON IS FROM September 15th to April 15th with the following exceptions:
For our customers in the New England states (MA, RI, ME, NH, VT & CT), New York, Pennsylvania and New Jersey, our shipping season for UPS Ground shipments is from September 15th to May 25th depending on weather conditions.
For our customers in the mid western and mid Atlantic states (OH, IN, IL, MI, WI, MN, DE, MD, VA, WV), our shipping season is from October 1st to May 25th depending on weather conditions.
For our customers in TN, KY, NC, SC, IA, ND, SD, NE, MO, KS & CO and the northern tier of western states (WA, OR, MT, ID, WY and UT), our shipping season is from
October 15th to April 25th depending on weather conditions.
After April 25
th, we ship only by UPS 2
nd Day Air.
For our customers in the deep south (GA, FL, AL, MS, LA, AR, OK, and TX) and the far west (CA, NV, AZ and NM), our shipping season is from November 1st to April 25th, depending on weather conditions. After April 25th, we ship only by UPS 2nd Day Air.
For our customers in AK, HI, PR, and other countries outside the U. S., we generally ship via the U. S. Postal Service Priority Mail, and the delivery schedule will vary depending on where you live. The website is only able to calculate UPS shipping costs for the continental U. S. so please submit an order, and we will communicate with you further regarding shipping costs before processing your order.
WE DO NOT SHIP ANYWHERE AFTER May 25th.
.
CALL US WITH ANY QUESTIONS: 413-369-4057 or